Your data

Account deletion

Effective November 9, 2026

Delete in the app

• Open the Me tab.
• Scroll to the Account section and tap Delete Account.
• Tap Delete Permanently to confirm.

This immediately and permanently removes from your iPhone:

• the account itself (and, for email accounts, the stored password hash);
• the account’s database: every hike, waypoint, photo, itinerary, pack list and gear item, and Scout’s conversation;
• the account’s emergency safety card.

You are then signed out. It cannot be undone, and there is no copy on our server to restore from. Other accounts on the same iPhone are not affected.

Your units preference, AI consent and sharing choice, the short record of Scout’s latest action and the AI tour flag remain in the app’s settings until you delete the app. Signing out, unlike deleting, keeps all of the account’s data on the device.

If you have deleted the app

Deleting Trailquill from your iPhone removes everything the app stored on the device, including all accounts and journals. Because accounts exist only on your iPhone, there is no remaining Trailquill account to delete. Copies in your own iCloud or computer backups are managed by you and Apple.

Data on our server

Our server does not keep your journal or Scout conversations. Scout’s daily message count is held only in server memory, and server logs may contain a shortened account id. To ask us to delete anything linked to your account, email dinhthiloan8838@icloud.com with the subject “Delete my data”. Data that DeepSeek received to answer Scout requests is handled under DeepSeek’s policies.

Apple and Google

Apple ID and Google account settings are managed by Apple and Google. If Trailquill appears under Settings › your name › Sign-In & Security › Sign in with Apple, or in your Google Account’s connected apps, you can remove it there.